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Submit New Docket

When a user logs in to the NMPRC External Portal as a Tier 2 user, the login process is the same as that of a Tier 1 user (refer to the New User Registration guide).
However, Tier 2 access requires prior approval from the New Mexico Public Regulation Commission (PRC).

The dashboard layout is similar to that of a Tier 1 user, featuring tiles and a left-hand navigation menu.
Only Tier 2 users have the ability to submit new docket requests.

Tier 2 Dashboard view

Example Scenario​

Real-World Example

Scenario

Attorney Robert represents a telecommunications company that needs to file a new application for service expansion. He has Tier 2 access and needs to create a new docket with supporting documentation.

What Robert Needs
  • Company information (already registered in system)
  • Docket type and category (Telecommunications - Service Expansion)
  • Party information (applicant details)
  • Lead attorney information (his own details)
  • Supporting documents (application, maps, technical specifications)
  • Notice recipients (parties who need to be notified)
What Happens
  1. Robert logs in with his Tier 2 account
  2. He clicks "Submit New" → "File a New Docket"
  3. He completes the docket information form:
    • Selects "Telecommunications" as docket type
    • Enters docket caption describing the service expansion
    • Selects the company from the dropdown
  4. He adds party information (company details)
  5. He adds lead attorney information (his own contact details)
  6. He uploads required documents (application, technical specs)
  7. He adds notice recipients (other parties to the proceeding)
  8. He certifies and submits
  9. He receives a confirmation number
  10. Within 2-5 business days, PRC reviews and assigns official docket number
  11. Once approved, the docket becomes active and he can file additional documents

Timeline: Filing (30-45 min) + Review (2-5 business days)

Ensure all required documents are ready before starting. You can save progress, but it's easier to complete in one session.

File a New Docket​

Click the Submit New button at the bottom right of the screen.
A pop-up window will appear displaying multiple filing request options.
Select File a New Docket to begin.

Submit New Docket button

Filing Request Pop-up

Create New Docket​

The Create New Docket screen allows users to initiate a new Docket filing.
All fields marked with an asterisk (*) are mandatory.

Create New Docket screen

Docket Information​

This section captures the basic details of the Docket being filed. The following fields are available:

  • Type of Docket* – Dropdown to select the category/type of Docket (e.g., Pipeline, Telecommunications, or Utility).
    If the user selects Utility, an additional dropdown for Docket Category appears.

Docket Information dropdowns

  • Party Type* – Dropdown to specify the party type involved in the Docket (e.g., Applicant, Commission Staff, Utility Company).
  • Docket Caption – Text field to enter the Docket title.
  • Select Company* – Search-enabled dropdown to select the associated company.

Note:
To create a company, refer to the Register New Company document.

Party Information​

This section collects details about the parties involved in the filing.

Contact Information​

  • First Name*, Last Name*, Email*, Phone Number*
  • Address Line 1*, Address Line 2, City*, State*, Postal/Zip Code*

Contact Information section

Lead Attorney Information​

Similar fields as Contact Information apply for the Lead Attorney.
All required fields are marked with an asterisk (*).

Lead Attorney section

Authorized Filer​

  • Are you filing on behalf of another authorized filer?* – Radio buttons (Yes/No).
    If Yes, additional fields appear for entering filer details.

Authorized filer option

Additional Parties​

Users can add more parties to the Docket by selecting Yes when prompted.

Add Additional Parties

Follow the on-screen prompts to add party details. You may add Company or Individual types and include address information as required.

Note:
Only include entities or persons currently defined as parties under NMAC Rule 1.2.2.7.

Notice Recipients​

  • Add Recipients?* – Radio buttons (Yes/No).
    If Yes, users can add recipient details following the same process as adding party information.

Add Notice Recipients

Users can add multiple recipients by clicking the + Add Recipient button.

Terms & Conditions​

Before submitting, the user must check all required boxes:

  • Certify that everything required by statute and rule is included.*
  • Affirm payment of all required filing fees.*

Attachments​

The Attachments section allows uploading documents relevant to the Docket filing.
Uploaded documents appear in a grid with the following columns:

  • Document #, Title, Type, Description, File Size, Format, Confidential, Uploaded, and Actions.

Attachments section grid

Upload Document​

Clicking the Upload button opens a pop-up to add document details, including:

  • Document Title*, Type*, Access Type*, Description, Select File*

After completing all fields, click Save to upload or Cancel to close.

Upload document form

After submitting, the docket request is sent to the PRC for review and approval.

Submit Docket Confirmation

What Happens After Submission​

Immediate Steps​

  1. Confirmation: You'll receive a confirmation number immediately after submission
  2. Email Notification: A confirmation email is sent to your registered email address
  3. Dashboard Update: Your docket request appears in My Dockets with status New or Pending Review

Important: Save your confirmation number for future reference!

Review Process​

Timeline: Typically 2-5 business days for initial review

  1. PRC Staff Review:

    • Your docket request is routed to the appropriate PRC division
    • Staff reviews for completeness, compliance, and accuracy
    • May request additional information or clarification if needed

  2. Status Updates:

    • New/Pending → Request received, awaiting review
    • Active → Docket approved and assigned official docket number
    • Rejected → Request denied (you'll receive reason)

  3. Email Notifications:

    • You'll receive email updates when status changes
    • Check your spam folder if you don't see emails

If Your Docket is Approved​

Once approved:

  • Status changes to Active
  • An official Docket Number is assigned
  • Your docket appears in All Active Dockets
  • The docket becomes part of the public record
  • You can file additional documents into the docket

Next Steps:

  • Monitor your dashboard for updates
  • Check My Dockets for the official docket number
  • You may receive requests for additional information
  • Follow the docket through the regulatory process
  • File additional documents as needed using File Into Existing Docket

If Your Docket is Rejected​

If rejected:

  • You'll receive an email with the rejection reason
  • Status shows as Rejected in your dashboard
  • Review the reason and correct any issues
  • You can submit a new docket request with corrected information

Common Rejection Reasons:

  • Missing required information or documents
  • Incorrect docket type or category selection
  • Incomplete party or contact information
  • Missing required certifications
  • Information doesn't meet regulatory requirements

Tracking Your Docket​

Ways to track:

  1. My Dockets - View status, confirmation number, and details
  2. Email Notifications - Receive updates automatically
  3. Case 360 View - Click confirmation number to see all docket information
  4. All Active Dockets - Once approved, view in public queue

Filing Additional Documents​

After your docket is approved:

  • Use File Into Existing Docket to add documents
  • All filings become part of the public record (unless marked confidential)
  • Monitor the docket for responses from other parties

Need Help?​

View Docket Details​

Once approved, users can view Docket details by selecting My Docket from the main menu.
Clicking a Docket ID opens the Case 360 view for complete Docket information.

My Dockets view